Welcome to the Franklin County Housing Authority


  • Offices will remain open at this time.  However, in our effort to limit the spread of virus, please call us i nstead of visiting the office. Continue to contact us to report income changes, ask questions about your rent, or report a problem. (Please note that your obligations under your lease or voucher remain unchanged.)  You may be asked to mail, fax or email documents for later validation so that we can continue to perform our necessary work to meet your housing needs.  Resident service staff will talk with you by telephone instead of visiting your home.  Please use the white payment drop box located inside for payments.
  • All non-emergency Public Housing inspections will be postponed until further notice. Emergency inspections may still be conducted by Property Maintenance and in the Section 8 Housing Choice Voucher Program.
  • Effective immediately and until further notice, FCHA will only be conducting emergency service repairs.  Residents with emergency maintenance work orders should continue to report it the office.
  • We will close some community spaces and postpone events, because experts are discouraging meetings and gatherings.


In order to provide necessary food items to our residents, Fresh Express on Tuesday, March 31. 2020 will be held as scheduled. 



  • Start time will still occur at 9 AM in the Community Center at 440 W. Washington St.
  • Please utilize the orange markers for social distance from the person next to you in line as this is the recommended distance from the World Health Organization and the Center for Disease Control to prevent the spread of the coronavirus.
  • Please cover your mouth when coughing or sneezing and limit physical contact with others.
  • FCHA staff will be wearing gloves during this distribution and cannot help with bagging items.
  • Lysol spray, hand sanitizer and sanitizer wipes will be present to aid staff in safe distribution.
  • FCHA representative will be signing in everyone to limit the touching of writing instruments.


  • Location changes to behind the Elder Avenue Office. Start time is approximately 11:00 am.
  • All items will be bagged prior to residents/participants arriva.
  • No one can access the area before this time, nor can tenants/participants line up or stand in groups.
  • FCHA representative will be signing in everyone to limit the touching of writing instruments.




Our Mission:

Providing Homes That Build Hope and Create Neighborhoods


Our Vision:

People Thriving in Vibrant Communities


Our Slogan:

Your Home, Our Foundation


Our Values:


  • Providing a positive experience every time
  • Providing accurate and timely responses
  • Treating everyone with professionalism and respect
  • Working collaboratively


  • Doing what is right legally and ethically
  • Acting with honesty, fairness and trustworthiness
  • Honoring commitments


  • Taking ownership for our actions
  • Embracing quality and continuous improvement
  • Embracing our values by representing them in a clear and  obvious way


  • Fostering an atmosphere of cooperation and trust
  • Providing open and caring communication
  • Sharing knowledge and resources
  • Taking initiative to seek creative solutions


Upcoming Events